If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. Please refer to the installation guides for further instructions. Hold the reset button for 10 seconds. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Reset to Factory Settings. Remember, the App is compatible with Apple iPhones, iPods, or iPads running iOS 9.0 or later, and Android phones or tablets running Android 6.0 or later. You should hear a clicking noise if inserted correctly. Right now, Windows-based phones are not compatible with Momentum. Thats an easy one! Make sure your thermostat is still connected to the WiFi network. Go to the Menu. Robbi 1080P HD Smart Home Security Camera. This has a much wider range of detection at 270. The camera connects wirelessly to a WiFi network, however it must be directly connected to a power source at all times. a. Tap the icon to activate the siren. This process will erase the cameras current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. Adjust the bars to your liking. 2. You do this by matching the box contents with the list of "What's Included" or Whats in the box on the side of the box! Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. a. Insert your micro-SD card into the micro-SD card slot which is found inside the camera unit. More information on how to do this here. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. However, the camera itself does not having a zooming lens. 2. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. We are committed to maintaining your loyalty and acting in good faith at all times. You should see the cameras indicator light blink red and blue or double blinking blue. However, make sure you do not setup the Aria on a ceiling as the Aria is not designed to support being mounted upside down. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. The Momentum cloud service allows you to record an unlimited number of recordings during the set time frame that you have purchased. Your videos can then viewed from your Activity page. Support for desktop devices is not currently offered. First make sure the microSD card was properly inserted. Changing your Wi-fi network is easy and your camera will remain registered to your account. Why is my momentum app not working? You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. Download the "Momentum Camera" app and create a new user account. If you use: 4GB SD card= 12 hours, 8GB SD card = 25 hours, 16GB SD card = 50 hours, and 32GB SD card= 100 hours. Blinking Red light: Camera has failed to connect to a Wi-Fi network. This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. Check that you are in an area with a strong Wi-Fi signal. Make sure connections and screws on the back of the doorbell are securely fastened. Once its full, it will loop around and start overwriting starting from the oldest recorded data. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. iii. Upgrading from your subscription storage duration will be begin immediately and your billing cycle will automatically start. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 128 GB. All subscription downgrades take affect at the end of your current billing cycle. Renewals occur every month or year, depending on the billing cycle you selected when signing up. Scroll down until you will see the option bars. Tap anywhere on the screen to bring up the top and bottom tool bars. Your camera may have lost internet connection. Selecting this button will have the camera start recording in roughly 20 second clips. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. The other way is in the live view screen. a. No contract or long-term commitment is required. Selecting this button will take a photo from your Knoks camera. A. 1. Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Your account will already be enrolled after pairing your camera. b. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. If there are wires, then the Knok is likely to work with your system. Go to device Setting, select Parameters, and select your System Type. 2. Select the micro-SD card icon to view the saved recordings and photos on the micro-SD card Make sure your mobile device is on the Wi-Fi network you wish your camera to be connected to. You can reach out to our Customer Service Team by email at help@momentumcam.com. Tap on that and enter your email associated with the account. To ensure youre downloading the correct version, follow the quick start guides reference with the app icon image. 3. a. - If it's not in pairing mode, you will need to hold the reset button for 10 seconds. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Restart Device. 1. Once the reset and reboot is complete, your camera's LED indicator light will start double blinking blue. Of course! In extreme cases a WiFi range extender may be needed to ensure you have a strong WiFi signal throughout your house. From the Momentum app, select the Arias camera tile. Make sure the microSD card is compatible. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture storage plan through the Momentum app. Note if you have multiple devices, it may appear on another page. The siren may only be manually activated from the app. d. Near concealed pipes Note the recordings will be saved until the micro-SD card is full. Unscrew the top part of the camera piece and very carefully detach it from the floodlight. If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. Subsequently the device will be automatically removed from the previous user account. 1. Then select the Update Firmware button from the list. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. However, the burglar will not be able to access any of your account data. Kindly hold the Reset button on the back of the camera for 5 seconds. 3. You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. Forum 3) Connect to Axel's Wi-Fi access point. Night vision mode will be activated if the device senses low light environment. From the Momentum app, select the Knoks camera tile. If the WiFi credential is entered correctly and connection is established, you will see a WiFi icon located on the lower right corner on the thermostats main screen page. Momentum Capture subscriptions remain active until canceled. Right now, Windows-based platforms are not compatible with Momentum. Go to the Menu. 1. 3. Heres the link for more info about our plans: https://momentumcam.com/pages/cloud. Tap the icon to activate the light, and the icon will turn yellow to indicate that the lights are on. If these steps do not work, try pairing your camera again. This is most likely related to a pairing issue: After entering the password, tap the check mark to confirm. Tap on the blue tile and confirm the selection to activate the siren. Make sure to have a Wi-Fi connection available before you proceed. Our Momentum app only works on iOS/Android smartphones or tablets. 1. Check to see if you have the latest firmware version on your camera or other device. Yes, with the exception of the older generation camera models (MOCAM-01/02/03) as it runs on a different Momentum app. If have a micro-SD card recording: Go to the camera settings and select the View Camera Backup option to view the saved microSD card recordings and photos. All you have to do is download the free app from the App Store if you have an iOS device or from the Google Play Store if you have an Android device. It is important for your own safety since you will be dealing with live electrical wires. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. 5. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). Here are the links for the manuals. Tap the middle right camera icon at the bottom of the screen. 2. 7. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. Your micro-SD card must be 128GB or under. You are able to magnify live video feed while in the full screen mode. 4. Tap the + icon, then take a new photo or choose a photo. There are security clips in place to make it harder for any thief to try to remove your device. i. Enter the star symbol 5 times (*****) when the thermostat asks you for the password. Install the thermostat. Niro Wi-Fi Garage Door Controller with Built-in Camera. You do not need a memory card if all you plan to do is live stream with your device. Our Momentum app only works on iOS/Android smartphones or tablets. The Plus plan saves recorded videos and photos for 7 days. Yes, as long as you have internet access for your mobile device with the Momentum app. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. 2. Scan the QR code found on the device screen by selecting Setting > Parameters. Check that your routers firewall is not enabled and doesnt block the thermostat. We have provided the links below for your convenience. Select Settings, then select the thermostat you want to delete. 1. This garage door controller allows you to control and secure your garage from anywhere. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. a. Yes you will! Email: help@momentumcam.com Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). De-select the microphone icon so you can listen to your dogs reply. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. You do this by matching the box contents with the list of Whats in the box on the side of the box! Shop Momentum Axel Indoor 1-Camera Micro Sd Security Camera Systemundefined at Lowe's.com. To easily remove the color case, stretch one or both sides of the case outward to release the clamps, then pull the case out. Please follow these setup instructions here for further details. Update: The newer versions of the Momentum cameras work significantly better. This will take you directly to the live view screen. Press the Add tile and select your camera from the list. Hope to be useful, Have a nice day! You must have an existing Momentum account to manage a cloud subscription plan. ii. Doing so will turn off the power to the floodlight.) This is most likely related to a pairing issue: SAVE THE RECEIPT! Yes, and it is super easy! 4. The burglar would not be able to use the device to access your account. Momentum Capture allows you to save and view your cameras video and photo history. We are committed to maintaining your loyalty and acting in good faith at all times. Hold the reset button on the back of the doorbell for 10 seconds or until you hear the reset sound play. You may tap it again to turn it off as well. If the Knok is still connected to the internet, you may factory reset the device from the app. Yes, just like a standard floodlight. Make sure to have a stable Wi-Fi connection in the area before you proceed. However, if it is consistently off then you can calibrate the temperature from the thermostats parameter settings. 2. This is the best way to use a security camera. The Niro is not designed to sustain rain or other harsh weather environments. From the app, open the side menu bar and select the Settings option. Sure! Selecting this button will take a photo from your Momentum camera. Tap on the microphone icon once. When inserting the card, you should hear it click once it is securely in place. The device will still be linked to your account with either method. You can purchase a Momentum Capture subscription plan through directly in the app or on the main Momentum.com website by clicking the My Account tab. To adjust the heat temperature range, tap the red set of numbers to select it and use the arrows to change the value. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. You may also adjust the sensitivity level in this screen. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. 1) Turn on Privacy Mode for your camera. c. Transformer with 16-24V AC You can check your transformer if its labeled with this voltage rating or use a voltage tester. First make sure the cameras pairing process was successful. However you MUST keep the power connected. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) If you think you are missing a part, please contact our Customer Service Team: Of Course! Yes, you may also do that as well while viewing the selected recording. This camera utilizes dual band wife connection that can access both 2.4 GHz and 5 GHz frequencies. You may then speak into your mobile device, and the sound will be transmitted to the Arias speakers. The feed may take a few seconds to load and may take longer depending on the network speed. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed. You do this by matching the box contents with the list of Whats in the box on the side of the box! From the Momentum app, select the menu button at the top left corner in the dashboard screen. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Your pairing mode will be back. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. Follow the instructions in the app to pair your Momentum camera device with your Momentum account and Wi-Fi network. Once the new password is set, you can use it to log into your account. It is not recommended to be installed hanging on a ceiling. Go to the menu and select the Activity option. Make sure you remember the password! During the reset sequence, the LED indicator light on the front of the camera will first display a solid red, then blinking red and blue. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. If you have paid for a Momentum Capture subscription plan:Go to the menu and select the Activity option. 2. A stable WiFi connection Of course! To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. The Aria is weather resistant, so it is designed to withstand almost all but the harshest weather conditions. 4. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. In order to function, the Axel, Cori, and Robbi need to be directly connected to a power source. For your recordings on the Momentum cloud, you will still retain those recordings on your Momentum account until theyre set to expire. Here are some options for a resolution to the problem: 1. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 720p: The choice depends on your projected use and needs. Phone: 1-888-818-0436 (Monday Friday 8am-5pm PST, and Sat Sun 6am-3pm). These double motion verifications help create more reliable alerts. Motion alerts and recordings will only work in the active zones. 1. This makes it very portable, in case you want to try it out in various rooms of the house. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. 3. a. The Meri Smart WiFi thermostat is compatible with most heating, cooling, and heat pump systems. While you are viewing the selected recording, press the download button at the lower right corner. Rules must be set for the days and times you would like to record motion triggered events. Hope this helps! Select which camera for the rule, the trigger, the days, and the time range. If you think you are missing a part, please contact our Customer Service Team: Your micro-SD card must be 128GB or under. Here are some options for a resolution to the problem: 1. From there you will see an option to adjust how long the siren goes on for when activated. For the Momentum Axel, you may also use a 5GHz network and router. 3. Is your thermostat far away from the router? Select Settings, then tap the SIREN tab. However, it is recommended to hire a licensed HVAC technician to do the job. No problem! Please follow the instructions provided in the Quick Start Guide and Manual. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). To connect the second door function on your Momentum app, go to the devices settings, GARAGE DOOR tab, select 2 doors, and name the second door. For example, Auto (74-76F), Eco (70-80F), Away (65-85F). Should not be installed in areas where the thermostats sensor could be affected, such as: Find your chime box and remove the cover to see if there are wires connected to it. 1. Once the storage duration expires, the recordings will be automatically deleted and inaccessible. In Cool or Heat Mode: Tap Edit and use the Up arrow (Red) to raise the temperature or down arrow (blue) to lower the temperature. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. Here are the links for the manuals. 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